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Planned outage on August 19 to 25, 2022:
Please be advised that our platform for Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam would all be inaccessible from August 19 to 25, 2022 due to the rollout of planned website improvements. We apologize for the inconvenience but we will be back online afterwards. If you have questions/concerns, feel free to contact us at

Adobe Program Guidelines


  • Quantity: Eligible organizations may request an unlimited number of donated standalone products per fiscal year (1 July to 30 June).
  • Budget:
    • Organizations with annual operating budgets of $10 million or less are eligible for Acrobat Pro 2020 products.
    • All other products are available to organizations with annual operating budgets of any size.
  • Organization types: All organization types are eligible for products in this program

  • Terms of service: Organizations that request Adobe products must agree to any applicable terms of service.

  • Anti-discrimination policy: Organizations that advocate, support, or practice discrimination based on age, ethnicity, gender, national origin, disability, race, size, religion, sexual orientation, or socioeconomic background are not eligible to participate in this program. Organizations must be willing and able to attest that they do not discriminate on any of these grounds in order to receive donations.

  • Case study: Recipient organizations must be willing and able to provide information to Adobe for the purposes of creating a case study or testimonial on this program.

  • Product distribution:

    • Donated products will be distributed under this program to qualifying organizations only, not to individuals.

    • Discounted rates will be distributed to individuals of qualifying organizations only.

    • Recipient organizations may not transfer or resell Adobe products.