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Manage Donors and Constituents

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Without an effective system to track donors and other constituents, you can spend too much time just trying to figure out who to contact and miss out on many fundraising opportunities.

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TechSoup is proud to announce the newest version of Microsoft Dynamics CRM.

Microsoft Dynamics CRM is customer relationship management (CRM) server software that offers tools for storing and analyzing customer records.

Is It Right for My Organization?

Microsoft Dynamics CRM is ideal for larger organizations that store substantial constituent data and run analytics on it. You can also automate your most common processes, saving time and money

What's New in Microsoft Dynamics CRM 2013?

  • New User Interface

Matt Jung's picture
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This inaugural post highlights the big nonprofit technology stories of 2012, including making websites viewable on mobile phones, using mobile phones more in the workplace, cloud computing, social media fundraising, foundations and Microsoft donations, greater self-sufficiency among NGOs in developing countries, and some cutting edge things like hackathons. This was an original December blog post by TechSoup's Jim Lynch:

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It can be hard trying to get people in your network and community to donate or get involved in fundraising activities. This is especially true if you only reach out to them when you need something from them.

There are three obvious and often forgotten tricks to having a successful fundraising event.

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Is tax season a time of time of stress, chaos, and panic or a relatively trouble-free period? Can you access the information you need in your accounting software, create reports, and track restricted funds, or does just logging on make you worry about crashing your computer?

The accounting software you use will make or break this time of year for you and can mean the difference between a painful tax season and an easy one. If you’re struggling to create reports, track expenses and complete the necessary tasks, it may be time for a new system. Maybe we can’t prepare your taxes for you, but we can suggest a few tools to help.

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The right donor management software can help you easily create just the right, targeted lists to ensure each of your constituents gets a message in a way that will encourage their support – and make a big difference in your ability to raise funds. Good software can help you understand each of your donors, and segment, analyze, and communicate to groups of supporters. But which software package should you use? We asked six different nonprofit technology experts about donor management software that have worked well for their nonprofit colleagues.

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Due to credit card thefts, identity thefts, and other unsavory online criminal activities, businesses that handle credit card data are required by state and international laws to protect sensitive information or risk fines and penalties.

Many of these laws affect large e-commerce outfits, but nonprofits accepting online donations or dealing with certain types of personal information should also take certain precautions to keep data safe.

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Donors are the lifeblood of nonprofit organizations. You need them to survive. But how do you manage your donors' contribution information -plus all the personal details key to maintaining successful relationships -for a price that won't break the bank?

Category:
Donor & Discount Partners:
Media:
Platform:
15 USD
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Description: 

Raklet is a cloud-based community management platform.

This offer provides access to a 75 percent discount on a one-year subscription to the Raklet Essentials plan for up to 1,000 contacts. After you request this offer through TechSoup, you'll pay Raklet $147 directly for the discounted subscription. See the Details and Service Costs tab for more information.

Benefits for Organizations

You can use Raklet Essentials to

  • Organize your member or donor database with Raklet CRM
  • Collect membership payments or donations online
  • Communicate with members or donors via the Raklet app, text messages, or emails
  • Simplify event management with scheduling, invitations, and follow-ups

Major Capabilities

  • Contact management: Raklet CRM allows you to keep all your records in one place, customize profiles with custom fields, and categorize items with lists and tags. You can import an existing database on your own or get assistance for an additional fee.
  • SMS and email: You can reach out to your contacts directly by sending SMS messages or emails through Raklet. You pay an additional fee for each SMS message that you send. With the Essentials plan, you can send up to 5,000 emails before you have to pay any additional fees.
  • Online payments: Accept online payments like one-time donations or individual membership fees directly through Raklet. You pay a transaction fee for each online payment that you accept.
  • Event ticketing: You can sell tickets online for your events. Ticket sales incur the same transaction fee as other online payments.
  • Fundraising: You can create custom pages for your organization's fundraising campaigns.

The Raklet Essentials plan does not include automated messaging, recurring payments, and other functionality that is included with other Raklet subscriptions. See a comparison of Raklet subscriptions and a complete list of features.

Support

The Raklet Essentials subscription includes chat and email support. Phone or video support is available for additional fees.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.

Obtaining This Product

When TechSoup approves your donation request, we will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will contact you to set up your account.

Details and Service Costs

Discounted Rates This offer provides access to a 75 percent discount on a one-year subscription to the Raklet Essentials plan. After you request this offer through TechSoup, you'll pay Raklet $147 directly for the discounted subscription.
If you accept online payments with the Essentials plan, you'll pay a fee of 4.9 percent plus $0.90 per transaction.
Subscription Limits The Essentials plan provides
  • Unlimited administrators
  • 1,000 contacts
  • Three custom CRM fields
  • 5,000 free emails per month
  • One email sender name
  • One-time donations only (no recurring donations)
  • 0.5 GB online storage
  • Chat and email support
Service Contract Required You must agree to a one-year service contract with Raklet.
Continuing Service After One Year You may renew your subscription by requesting another product through TechSoup each year before the subscription expires.

If you wish to upgrade your plan or need more than the maximum number of contacts that are provided by your current plan, you can request the discounted Professional or Premium plan through TechSoup instead of the Essentials plan when you renew.

Additional Services
  • Data import: $500 to $1,000 one-time fee depending on complexity
  • SMS messaging:
    • Pricing varies from $0.0058 to $0.442 per text message, depending on the country
    • Bulk SMS message packages are available at a discount
  • Additional email messaging:
    • 50,000 emails: $50 per month
    • 100,000 emails: $80 per month
    • 200,000 emails: $110 per month
    • 500,000 emails: $175 per month
  • Phone support: $50 per month for up to two phone calls
  • Video support: $100 per month for up to two 30-minute video sessions
  • Development work (integrations, APIs, reporting): $30 to $60 per hour depending on complexity
  • Custom mobile app for members: $149 to $199 per month depending on platforms
  • Design work
    • Website with five unique pages: $3,000
    • Video: $2,000 per minute
    • Banners, ads, or other designs: $60 per hour
Existing Members Ineligible This offer is not available to organizations that already have a paid Raklet subscription unless the original subscription was obtained through TechSoup.
Previewing Raklet If you've participated in the free trial for Raklet, you can request this product to activate your trial version.
Credit Card Required A credit card is required to pay for your one-year subscription and any additional services that you purchase.
Restrictions: 
Category:
Donor & Discount Partners:
Media:
Platform:
30 USD
Raklet Product Page Logo.png
Description: 

Raklet is a cloud-based community management platform.

This offer provides access to a 75 percent discount on a one-year subscription to the Raklet Professional plan for up to 2,000 contacts. After you request this offer through TechSoup, you'll pay Raklet $297 directly for the discounted subscription. See the Details and Service Costs tab for more information.

Benefits for Organizations

You can use Raklet Professional to

  • Organize your member or donor database with Raklet CRM
  • Collect one-time or recurring membership payments or donations online
  • Communicate with members or donors via the Raklet app, text messages, or emails
  • Simplify event management with scheduling, invitations, check-in at the door, and follow-ups

Major Capabilities

  • Contact management: Raklet CRM allows you to keep all your records in one place, customize profiles with custom fields, and categorize items with lists and tags. You can import an existing database on your own or get assistance for an additional fee.
  • SMS and Email: You can reach out to your contacts directly by sending SMS messages or emails through Raklet. You pay an additional fee for each SMS message that you send. With the Professional plan, you can send up to 10,000 emails before you have to pay any additional fees.
  • Automated messaging: Send automated emails and text messages based on user behavior and preferences. Email newsletters can be generated automatically and can include announcements, events, campaigns, and other updates.
  • Online payments: Accept online payments like one-time or recurring donations or individual membership fees directly through Raklet. You pay a transaction fee for each online payment that you accept.
  • Event ticketing: You can sell tickets online for your events, manage your attendee list, and check in attendees on the day of the event. Ticket sales incur the same transaction fee as other online payments.
  • Fundraising: You can create custom pages for your organization's fundraising campaigns.

See a comparison of Raklet subscriptions and a complete list of features.

Support

The Raklet Professional subscription includes priority chat and email support. Phone or video support is available for additional fees.

Choose Carefully

The administrative fee for this product is not refundable, and the product cannot be exchanged.

Obtaining This Product

When TechSoup approves your donation request, we will send a message to your organization email address with preliminary information about obtaining this product. Shortly after, the donor partner will contact you to set up your account.

Details and Service Costs

Discounted Rates This offer provides access to a 75 percent discount on a one-year subscription to the Raklet Professional plan. After you request this offer through TechSoup, you'll pay Raklet $297 directly for the discounted subscription.
If you accept online payments with the Professional plan, you'll pay a fee of 4.5 percent plus $0.90 per transaction.
Subscription Limits The Professional plan provides
  • Unlimited administrators
  • 2,000 contacts
  • 10 custom CRM fields
  • 10,000 free emails per month
  • Two email sender names
  • Custom SMS sender name
  • Recurring payments
  • Support for multiple bank accounts
  • 1 GB online storage
  • Priority chat and email support
Service Contract Required You must agree to a one-year service contract with Raklet.
Continuing Service After One Year You may renew your subscription by requesting another product through TechSoup each year before the subscription expires.
If you wish to upgrade your plan or need more than the maximum number of contacts that are provided by your current plan, you can request the discounted Premium plan through TechSoup instead of the Professional plan when you renew.
Additional Services
  • Data import: $500 to $1,000 one-time fee depending on complexity
  • SMS messaging:
    • Pricing varies from $0.0058 to $0.442 per text message, depending on the country
    • Bulk SMS message packages are available at a discount
  • Additional email messaging:
    • 50,000 emails: $50 per month
    • 100,000 emails: $80 per month
    • 200,000 emails: $110 per month
    • 500,000 emails: $175 per month
  • Phone support: $50 per month for up to two phone calls
  • Video support: $100 per month for up to two 30-minute video sessions
  • Development work (integrations, APIs, reporting): $30 to $60 per hour depending on complexity
  • Custom mobile app for members: $149 to $199 per month depending on platforms
  • Design work
    • Website with five unique pages: $3,000
    • Video: $2,000 per minute
    • Banners, ads, or other designs: $60 per hour
Existing Members Ineligible This offer is not available to organizations that already have a paid Raklet subscription unless the original subscription was obtained through TechSoup.
Previewing Raklet If you've participated in the free trial for Raklet, you can request this product to activate your trial version.
Credit Card Required A credit card is required to pay for your one-year subscription and any additional services that you purchase.
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