Microsoft
- Must know information for organisations ordering Microsoft products:
- What is a title group?
- How long will it take to process my order?
- I have not received my Microsoft licence information. Can I request it myself?
- How do I access my Volume Licence Keys for the Microsoft products I have received via TechSoup Asia?
- Installing Microsoft Office 2010 Professional Plus on a netbook without a CD/DVD drive
- Upgrading from Microsoft Windows 7 Home Premium to Microsoft Windows 7 Professional
- How long does my Software Assurance last?
- How do I upgrade my products to a new version?
- What is included in my Software Assurance benefits?
- How do I activate my Software Assurance
- Why did I only receive one set of media disks for each title I ordered when I ordered multiple licences for these products?
- Microsoft Small Business Server 2011 Overview
- Microsoft Windows MultiPoint Server 2011 range
- Microsoft Small Business Server 2008 Premium
- Microsoft Windows Server 2008 R2 SP1 Overview
- Microsoft SQL Server 2008 Overview
- Microsoft SharePoint 2010 Range
- Microsoft Lync 2010 Overview
SAP
- What is the SAP Donation Program?
- What should I do if I want to return my order?
- What should I do if I need to renew my licences?
- How soon will we receive the donation?
- SAP Software Donation Program eligibility criteria and guidelines
- How do I learn more about SAP?
- SAP Hosted Program eligibility criteria and guidelines
Symantec
- Symantec Desktop Eligibility Program Guidelines
- What should I do if I require support?
- What should I do if I need to renew my licences?
- How soon will we get Symantec desktop software?
- How many Symantec Desktop products can I request?
- What should I do if I want to return my order?
More general questions? Go to our Support FAQ