Help & Support Register Login

Planned outage on August 19 to 25, 2022:
Please be advised that our platform for Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam would all be inaccessible from August 19 to 25, 2022 due to the rollout of planned website improvements. We apologize for the inconvenience but we will be back online afterwards. If you have questions/concerns, feel free to contact us at

Downloading Microsoft Software from the VLSC

Log onto your VLSC account (


Click Downloads and Keys on the top navigation bar to view a list of products based upon your license entitlements. Use the filters on the left to narrow your product search by category.

  • Click the Download link for the product you want to download. The Download Settings drop-down box opens.
  • In Download Settings, select the Download Method (Download Manger or Web Browser), Language, and Operating System Type.
  • Click Continue to confirm settings and download the product.

Note: Pop-up blockers may block downloads. Ensure that your pop-up blockers are disabled while downloading software from the VLSC.


Microsoft recommends using the Download Manager to efficiently download large files. With the Download Manager, you can easily pause, resume, and stop the download process. The Download Manager also allows automatic restarting if the download process is interrupted.

Using the Download Manager option

When choosing this option, two pop-up windows will come up, the First window will be an “About the Download Manager” page, the second window will be the Download Manager, when the second pop up appears, press Run.


The download manager requires Java ( to run, if you do not have the latest version, it may ask you to update.

When the download manager loads up, it will ask you where you want to save the file.  Choose somewhere that is easy to remember or easy to find such as your downloads folder or your desktop. 

The Download Manager will then commence downloading the file and you can view the status of your download here.

Using the Web Browser download option

If you have difficulty with the above option, you may opt to use the Web Browser method, after clicking Download on the VLSC, a window will pop up.


Choose Save File (Do not choose Open or Open with).  Here you can choose where you want to save the file, once again choose somewhere that is easy to find such as your downloads folder or desktop.

Installing your downloaded files

Now that you have downloaded the software you need, locate the file on your computer.  If the file is an .exe (executable) file, you can double click to start the set up for this file.  If your file is an .iso (image) file, you will need to write this file to a disk or you will need a special program to run this file.

To find out how to use your .iso file, Microsoft have created a great guide to help you through this process -