Help & Support Register Login

Planned outage on August 19 to 25, 2022:
Please be advised that our platform for Indonesia, Malaysia, Philippines, Singapore, Thailand and Vietnam would all be inaccessible from August 19 to 25, 2022 due to the rollout of planned website improvements. We apologize for the inconvenience but we will be back online afterwards. If you have questions/concerns, feel free to contact us at

Creating a Microsoft Account

A Microsoft Account is required to register and sign in with the Volume Licencing Service Centre (VLSC) and obtain your product keys. 

Visit to get started.


Here you will be requested to input details for a contact person from your organisation.  It is a good idea to use the same contact person that you have for your TechSoup Asia account.

For your Microsoft Account Name you can choose to create a Microsoft account using an existing email address you have or you can click on “Or get a new E-mail address” underneath, to create a new Microsoft E-mail address.  Here, you can choose what you would like the E-mail to be, using your organisations name is a good option so that it is easily remembered.  You can also choose which domain you would like (@Outlook, @Hotmail, @Live etc.).

Fill in the rest of the details and click I Accept to continue to complete this step.